Website STM Group (UK) Ltd

An award-winning Company, providing bespoke Security, Cleaning and Customer Service solutions

Are you a passionate, driven, natural leader?

Do you want a successful career within an award-winning Company?

If this sounds attractive, then STM could have the perfect position for you…

STM Group (UK) Ltd is recruiting for an experienced Account Manager to join its team. This is an excellent opportunity for you to develop your career for a leading, national Company. With continuous training, development and support, you can be assured that you will have a fantastic career with STM.

Reporting directly to the Operations Director, the Account Manager will take full responsibility in leading and proactively managing the commercial and operational delivery of services to a prestigious railway client, MTR Elizabeth Line, by developing and managing customer relationships with all key stakeholders.

As Strategic Lead, the Account Manager will drive performance and ensure that all management information is captured and compiled in a timely and accurate manner and analysed to implement any necessary actions, to meet both internal and external customer requirements and enhance customer satisfaction- in accordance with STM’s Service Strategy. The Account Manager will also drive compliance to STM and industry standards across the designated portfolio and ensure that client KPI’s are achieved.

Equally, the Account Manager will be responsible for identifying new business opportunities with existing and new clients for commercial growth and the retention of client contracts.

What we are looking for:

  • Strong relationship building skills are essential.
  • A proven track record in management is required.
  • Experience in the railway industry is preferred but not essential.


The successful candidate will not only be working for a recognised, award-winning, Company, but will also benefit from having access to a wide range of Company benefits, including:

  • Salary of £50,000 plus £6,000 car allowance
  • Bearer pass provided for travel on the network
  • Fully funded oyster card
  • Opportunities for development and progression
  • Access to the Company Healthcare and Pension scheme
  • Access to the STM exclusive MIT Benefits Platform, offering a wide range of employee options from retailer discounts to financial advice and wellbeing support
  • Bespoke learning and development, through the STM “SEED” e-learning platform
  • Working with a diverse, friendly, “One Team” culture.


If you think this could be the right position, for you, please get in touch – we would love to hear from you!

STM Group (UK) Limited is an award-winning company, providing bespoke manpower service solutions. It specialises in the delivery of high-quality security, cleaning, and customer-focused, services, underpinned and supported by leading edge technology. It was named “UK Security Business of the Year” in 2020. Established in 2005, with offices in London and Manchester, STM has national coverage which has been developed through controlled organic growth, combined with a selective acquisition strategy. The Company is known for the quality and flexibility of its service delivery model, supported by an underlying commitment to proactivity and reliability at the core of its philosophy.

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