In recognition of the changing needs of our client base STM are able to further
enhance the reception service with a 'meet and greet' technique, putting our customer
care skills at the forefront
of our service.
STMs technical division offers high-tech building security installations, a reliable, high-quality planned preventative maintenance service and consultancy to cover all requirements. Our services include but are not restricted to CCTV, access control, integrated electronic systems, intruder protection, security fences, rising/static bollards and fire detection. Each client's project is bespoke and is executed from an end to end process covering design, supply, installation and testing
STM have invested heavily in this area and have trained our Team to ensure that this support service is totally focused on the protectionm of our staff and our clients premises and assets.
To enhance our patrol service, STM utilise a dynamic electronic
management reporting tool to monitor
the site patrol activity carried out by our officers.
There is an increasing need for Security Officers to assist the existing front of
house teams, by becoming corporated into clients sites enhancing the experience
of site staff and visitors.
We provide a highly
disciplined management approach, combined with robust electronic reporting which
will evidence visibility, physical guarding activity and ancillary services.
At STM we believe that an innovative approach to service delivery is a pre-requisite to success.
Our service strategy is therefore one which targets clients who place quality of service at the as a top priority, and who are seeking a supply partner who not only understands the importance of quality in every respect of business practice, but also the value to be gained in positive customer relationship management.
STM aims to continue the development of this strategy, with a clear recognition that people are the basis of any service business, through which the implementation of a proactive and effective employee management philosophy will ultimately lead to increased customer satisfaction.
STM provide professional, trained and licensed personnel throughout
Greater London and the
STM provides close personal protection officers who are specialists in this expert field. With a wealth of experience in this area within our management team, the company has an established team of security professionals responsible for risk assessment and covert counter-measures.
We aim to provide a range of innovative solutions, continuously making improvements and enhancements to our service, therefore we branched out into the cleaning industry providing general cleaning for offices, retail and leisure premises we are also specialists in deep cleans, carpet, upholstery and floor maintenance. More information can be found at www.vipercleaningsvcs.com.
